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A solution that bridges businesses, their staff, and third-party service providers.

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My role

I worked with a talented team to take a business concept from zero to a full digital platform that simplifies how companies offer on-site services to their employees. The central design challenge: creating a multi-role system that could flex across business admins, employees, and service providers without sacrificing clarity or usability.

In my role, I was responsible for feature design across Web, iOS, and Android apps, focused on expanding and strengthening the platform’s core capabilities. I designed and shipped:

• Daily Services (recurring service workflows such as lunch orders and dry cleaning)
• Service Options (configurable service types for businesses)
• Scheduling Assistant (time-slot logic balancing employee availability with service capacity)

Impact

The Employee Service App is now broadly adopted across U.S. and European markets, serving users in 80+ countries and localized in 100+ languages. Companies rely on the platform to simplify service delivery, elevate employee experience, and increase retention and loyalty.

Features: Dashboard (1) and Service ordering (2,3). Role: Employee. Platform: iOS.

Features: Catalog (1,2), Account (3), and Orders (4). Role: Employee. Platform: Android.

Feature: Service ordering. Role: Employee. Platform: Web.

Feature: Service setup. Role: Vendor Administrator. Platform: Web.

Note: all data in this portfolio piece have been anonymized to ensure confidentiality and privacy.

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